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FCC South Ribble Testimonial

“90% of customer enquiries are dealt with at first contact through the customer service centre due to the tight integration to the Councils CRM. The call centre staff have real time access to information such as next collection days and if any exceptions have prevented the bins being collected.”

FCC South Ribble

News and opinion

Blog with news and editorial for waste management organisations

Navigating Compliance – How Councils Can Stay Ahead of Environmental Regulations

Introduction With sustainability targets tightening and new legislation emerging, councils are under growing pressure to ensure their waste services remain…

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The Impact of Waste Tracking and Reporting on Sustainability Goals

Introduction As councils across the UK strive to meet ambitious sustainability targets, the importance of accurate waste tracking and reporting…

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