Whitespace Tracking

Overview

Whitespace Tracking provides councils and contractors with clear operational visibility over mobile activity – helping teams understand where resources are, how services are progressing and where support may be needed.

As part of the wider Whitespace operational platform, Tracking supports service assurance and planning rather than oversight for its own sake. It helps managers make informed decisions, respond to issues and maintain confidence that services are being delivered as expected.

Designed with privacy and practicality in mind, Whitespace Tracking focuses on supporting efficient, well-coordinated operations.

 

How it works

Operational visibility during service delivery

Whitespace Tracking is installed on council-issued mobile devices and monitors activity during working hours. This provides a clear picture of movements, stops and progress, helping managers understand how services are operating across the day.

Clear, usable insight

Activity data is presented through a simple dashboard that allows teams to visualise performance and patterns at a glance. This supports day-to-day operational awareness as well as longer-term service review.

Triggers that support timely action

Notifications and alerts can be configured around specific events, such as entering or exiting defined areas or prolonged stops. These triggers help teams respond quickly where attention is needed, without manual monitoring.

Reporting that informs decisions

Operational data can be exported in a range of formats to support reporting, performance evaluation and service planning. This ensures insight can be shared easily across teams and used to support continuous service improvement.

Whitespace Tracking supports confident service delivery by giving teams the visibility they need to manage resources effectively and respond to operational challenges.


Features

Measure performance

Measure performance

Information collected by the app can be measured against KPIs

Notifications

Notifications

Activities can be triggered when a criteria is met like notifying the management team if the device leaves a set geofenced zone

Reporting

Reporting

Custom built reports that can be sent manually or scheduled automatically 

Segmentation

Separate devices into groups or teams

Track history

Track history

Track the history of a device's activities up to a year 

Respect privacy

Respect privacy

Set working hours schedule to respect the privacy of teams 

Read what our clients have to say

Breckland District Council Testimonial

“By using Whitespace’s solutions we have successfully reduced our admin levels.”

Breckland District Council

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