Analytics

Overview

Whitespace Analytics provides operational insight that helps councils and contractors understand how waste and environmental services are performing day to day.

Rather than acting as a standalone reporting tool, it forms part of the wider Whitespace operational platform – turning data captured in the field into clear, practical insight that supports better service delivery, resource planning and decision-making.

Built around operational reality, Whitespace Analytics helps teams move from reacting to issues to understanding patterns, pressures and opportunities across their services.

How it works

Data captured where the work happens

Information is captured directly by crews as part of normal service delivery. Field teams record issues such as fly tipping, graffiti and overflowing bins using mobile devices, alongside location, time, photos and supporting detail. This ensures insight is grounded in what’s actually happening on the ground.

A single, clear operational view

Whitespace Analytics consolidates this operational data into one place, presenting it in a way that’s easy to understand and interrogate. Customisable views and filters allow teams to focus on specific services, locations or issues without manual reporting.

Visual insight that supports action

Graphs, dashboards and heat maps highlight trends, hotspots and recurring issues, helping managers and supervisors quickly identify where attention is needed and where services can be improved.

Decision support for service improvement

By connecting performance data back to day-to-day operations, Whitespace Analytics supports informed decisions around resource allocation, service changes and ongoing improvement — without adding administrative burden.

Whitespace Analytics turns operational data into insight that supports more confident, efficient and resilient service delivery.

Check out some of its key features in the video below