Whitespace works with some of the largest service providers in the UK to help them manage their services. We can help you deliver a complete service and connect field based workers with back office staff.
Increasing numbers of service providers choose Whitespace because of our ability to provide bid support. We are often the deciding factor in helping customers close new business wins.
Our clients value our participation in the entire bid process including assessing opportunities, writing tender documentation, clarification assistance, customer facing demonstrations, negotiations and implementation.
“90% of customer enquiries are dealt with at first contact through the customer service centre due to the tight integration to the Councils CRM. The call centre staff have real time access to information such as next collection days and if any exceptions have prevented the bins being collected.”FCC South Ribble