Whether your waste removal service operates in the private or public sector, you need a complete waste management system that helps the day-to-day processes of your team run smoothly.
Whitespace is an all-in-one software solution for waste management companies that integrates with leading CRMs and helps streamline processes, increase productivity and effectively manage exceptions such as missed collections to improve the relationship with customers. Whether you’re in the office or out in the field, Whitespace is designed to help you track and complete tasks easily and keep your customers in the loop at all times.
Why Whitespace?
Whitespace’s waste management platform is designed to improve the waste collection process and, with the CRM integration, better the overall customer relationship management of your removal service.
- Streamline your business process
- Increase productivity
- Better team communication
Everything you need for better CRM
No matter the specialism of your waste collection company, Whitespace is designed to improve your customer relationship management.
Clearer communications
Whitespace allows real-time communication between the in-office team and collection crew out on the job. Gone are the days of office staff guessing ETA’s of in-cab crew, with Whitespace, whenever you manipulate a collection round your integrated CRM will be automatically updated.
Flagging feedback
Your consumers’ opinions matter, and it’s important that their feedback and complaints are noted. With Whitespace’s record exceptions feature, records of exceptions and complaints are automatically created ready for the collection team to action.
Important notifications
Whitespace allows you to set automated, on-screen notifications to alert your waste collection teams when they’re approaching an assisted collection location, ensuring that those unable to move their bins to the roadside aren’t missed.
Want to know more about Whitespace? Take a look at our case studies.
Want to know more about Whitespace’s CRM waste management platform? Book a demo with a software expert to find out more about our product features.
