Whitespace works with some of the UK’s largest service providers, supporting the day-to-day management of waste and environmental services. Our operational software helps connect field-based teams with back-office staff, providing a single, consistent view of service delivery.
Service providers increasingly choose Whitespace not only for the platform itself, but for the support we provide throughout the bidding and mobilisation process. Our experience of live operations and service delivery enables us to contribute meaningfully to competitive tenders and new business opportunities.
Clients value our involvement across the full bid lifecycle, including opportunity assessment, tender responses, clarification support, customer-facing demonstrations, commercial discussions and implementation planning. This hands-on approach helps providers bid with confidence and mobilise services effectively once contracts are awarded.
“90% of customer enquiries are dealt with at first contact through the customer service centre due to the tight integration to the Councils CRM. The call centre staff have real time access to information such as next collection days and if any exceptions have prevented the bins being collected.”
FCC South RibbleBook a demo with one of our waste management experts to see how Whitespace Work Software can transform your waste management operations.