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Whitespace working with Biffa to provide waste management services to Winchester


Whitespace Work Software Ltd is delighted to be working with Biffa to help provide municipal and recycle collection services to Winchester’s local residents.

The client

Winchester City Council manages a wide variety of services for its estimated 125,000 residents.

Between 2011 and September 2019 it was part of a joint waste collection partnership with East Hampshire Councils, Biffa and a few other contractors.

At the end of the contract, East Hampshire District Council ended its agreement with Winchester and began a new waste collection partnership with Havant Borough Council.

The vision

Although the service was due to end in September 2019, it was extended for a year while Winchester City Council procured a new contract.

They went through a robust procurement process searching for an experienced contractor who provided waste collection services, household recycling and associated services, at a reasonable cost to the local residents.

The solution

Biffa was successfully awarded the eight-year contract in January, with an option to extend it for another eight years.

Whitespace’s waste management solution will be installed on Biffa’s waste collection in-cab devices and integrated into Winchester’s CRM system, allowing information to flow in real-time between the teams and residents.

In order to achieve the above, Biffa will be using the below Whitespace solutions:

  • Whitespace Municipal Waste – to meet the back office requirements for effectively managing a modern household waste and recycling collection and street cleansing service
  • Whitespace Mobile – to link the crews to the back office and deliver the in-cab operations and vehicle checks
  • Whitespace Analytics – to provide end-users with easy to use business intelligence tools and management reporting capabilities

Book a demo

See Whitespace Work Software for yourself with a personalised demonstration

Book a demo with one of our waste management experts to see how Whitespace Work Software can transform your waste management operations.


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