Whitespace Work Software Ltd is delighted to be working with Biffa to help provide municipal and recycle collection services to Winchester’s local residents.
Winchester City Council manages a wide variety of services for its estimated 125,000 residents.
Between 2011 and September 2019 it was part of a joint waste collection partnership with East Hampshire Councils, Biffa and a few other contractors.
At the end of the contract, East Hampshire District Council ended its agreement with Winchester and began a new waste collection partnership with Havant Borough Council.
Although the service was due to end in September 2019, it was extended for a year while Winchester City Council procured a new contract.
They went through a robust procurement process searching for an experienced contractor who provided waste collection services, household recycling and associated services, at a reasonable cost to the local residents.
Biffa was successfully awarded the eight-year contract in January, with an option to extend it for another eight years.
Whitespace’s waste management solution will be installed on Biffa’s waste collection in-cab devices and integrated into Winchester’s CRM system, allowing information to flow in real-time between the teams and residents.
In order to achieve the above, Biffa will be using the below Whitespace solutions:
- Whitespace Municipal Waste – to meet the back office requirements for effectively managing a modern household waste and recycling collection and street cleansing service
- Whitespace Mobile – to link the crews to the back office and deliver the in-cab operations and vehicle checks
- Whitespace Analytics – to provide end-users with easy to use business intelligence tools and management reporting capabilities