Whitespace's estate management solutions

Overview

Whitespace’s estate management solution supports housing and estate teams in managing inspections, maintenance and reactive work more efficiently. Built around real operational workflows, it provides teams with the tools they need to manage jobs, capture accurate information and maintain clear oversight of estate activity.

At the centre of the solution are digital forms and live data capture. Information entered in the field is synchronised with the central system in real time, ensuring teams are always working with up-to-date information and reducing reliance on manual administration.

Core capabilities

Configurable digital forms
Create and amend forms to reflect your inspection processes, service standards and reporting requirements.

Real-time synchronisation
Data flows instantly between field teams and back-office systems, keeping everyone aligned throughout the day.

System integration
Integrates with existing back-office systems to avoid duplication and support a single operational view.

Analytics and audit trails
Operational data is captured automatically, providing clear reporting, traceability and evidence.

Time and location-stamped evidence
Photographic evidence is automatically stamped, supporting accountability and compliance.

Workflow configuration
Build workflows that reduce manual tasks, improve consistency and support efficient service delivery.

Flexible use across estate services

The solution can be configured to support a wide range of estate management activities, including:

  • Estate inspections (A–E) – Complete inspections in the field with automatic grading based on input

  • RAG inspections – Carry out follow-up inspections with access to historic visit data

  • Graffiti removal – Capture photographic evidence with automatic time and location data

  • Bin monitoring – Inspect bin condition, monitor issues and record actions

  • Fly-tipping – Report incidents with location-stamped evidence to support enforcement and repeat-offender tracking

  • Risk assessments – Complete assessments, set reminders and maintain accurate records

Operational benefits

  • Clear, consistent information across teams

  • Reduced paperwork and manual data entry

  • Improved coordination between field and back-office teams

  • Better visibility of estate condition and workload

  • Reliable evidence for inspections, enforcement and reporting

Whitespace’s estate management solution helps teams manage estate services with greater clarity, consistency and control.

Contact the team to find out more.

Read what our clients have to say

Serco Testimonial

“We have introduced a “Community Champions” scheme across a number of contracts using Whitespace mobile. Selected members of the public are now provided access to Whitespace mobile and given the ability to report issues such as graffiti, fly tipping, etc. directly into Whitespace to be dealt with accordingly.”

Serco

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