Whitespace’s solutions are used to service over 100,000 sites across the UK, providing us with valuable insight and the opportunity to create a solution completely tailored for garden waste management services.
Residents can sign up to their council’s garden waste services using the Whitespace portal that will be hosted on the council’s website. Once signed up to the garden software, residents can manage their services including subscriptions, renewals, checking collection dates and requesting additional services such as missed collections and bulky collections.
The portal provides substantial benefits by streamlining and automating the garden waste process. It reduces the number of enquires the call centres have to deal with, freeing them to focus on more pressing issues and optimising the use of council resources.
Please get in touch to find out more.
“90% of customer enquiries are dealt with at first contact through the customer service centre due to the tight integration to the Councils CRM. The call centre staff have real time access to information such as next collection days and if any exceptions have prevented the bins being collected.”FCC South Ribble
Book a demo with one of our waste management experts to see how Whitespace Work Software can transform your waste management operations.