Waste Management Software Solution
Whitespace Commercial is an operational system designed to support councils and waste contractors in managing commercial waste services from end to end.
It brings together prospect management, contracts, service delivery and billing into a single platform – helping teams stay in control of commercial collections while reducing administrative burden and improving visibility across operations.
Built around day-to-day service delivery, Whitespace Commercial supports consistent, reliable commercial waste services alongside residential operations.
How it works
Prospect management and quotation
Whitespace Commercial enables teams to capture prospect details and manage the quotation process within the system, providing a clear starting point for new commercial relationships.
Contract generation and management
Once a quote is accepted, contracts are generated and managed within the platform, supporting a smooth transition from prospect to active customer and reducing manual handovers.
Operational service delivery
Commercial waste services are managed within the same operational system used by crews and managers. Scheduled rounds are set up and dispatched daily, with the flexibility to manage ad hoc and chargeable work as required.
Finance alignment
Whitespace Commercial connects with finance systems to support accurate invoicing and renewal management, reducing double keying and administrative overhead.
Real-time operational visibility
Crews receive their scheduled work on in-cab devices and update progress as collections are completed. This information is reflected in real time, giving customer service teams and account managers clear visibility of service delivery.
Reporting and insight
Built-in auditing and reporting tools provide insight into commercial operations, supporting financial oversight, performance review and identification of growth opportunities. Commercial services can be surfaced through portal integrations via the commercial API, supporting customer access where required.
Whitespace Commercial provides a single operational view of commercial waste services – from initial enquiry through to ongoing service delivery – helping councils and contractors run commercial operations with greater confidence and control.
