HWRC Management Portal

Whitespace’s HWRC Management Portal is designed to help councils and contractors optimise container movements at Household Waste Recycling Centres. By ensuring containers are only moved when they reach the right fill levels, you can cut unnecessary mileage, improve vehicle utilisation, and prevent overspill or long queues.

How It Works

  • Real-Time Monitoring: Site staff record container fill levels through a simple mobile app (iOS and Android), which feeds directly into the central logistics system.
  • Central Oversight: Logistics teams see container status across all sites in real time, raising work orders only when needed.
  • Seamless Dispatching: Work orders are sent automatically—by email to third-party operators or directly to drivers via the mobile app.
  • Driver Visibility: Jobs are allocated based on live vehicle tracking and status, ensuring efficient use of every trip.
  • End-to-End Workflow: From collection to disposal, drivers receive and complete jobs on their app, including weighbridge details. If disposal sites are unavailable, temporary drop-offs can be logged with ease.

Driver and Site Benefits

  • Driver App: Drivers receive live work orders, complete collections, record disposals, and even log temporary drop-offs if needed—keeping operations moving smoothly.
  • Site Portal: HWRC staff can record daily diary notes, complete inspection reports, and order equipment and consumables directly in the portal. Integration with ERP systems allows automated ordering for even greater efficiency.

Data-Driven Insights

Every transaction is captured in a central database. Councils can connect their own BI tools such as Microsoft Power BI to access live or historical data for analysis. This enables smarter decision-making, improved operational performance, and reduced reliance on paper-based processes

Key Benefits

  • Reduce unnecessary truck movements
  • Minimise overspill and queuing at sites
  • Increase vehicle utilisation and efficiency
  • Improve data-driven decision making
  • Cut down on paperwork with digital reporting

Book a demo

See Whitespace Work Software for yourself with a personalised demonstration

Book a demo with one of our waste management experts to see how Whitespace Work Software can transform your waste management operations.


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