Whitespace Municipal is the operational platform councils and contractors rely on to deliver waste and recycling services every day.
Designed around the realities of frontline service delivery, it provides a single system for managing daily collections, exceptions, assets and resident interactions – giving crews, managers and customer teams one clear, accurate view of what’s happening on the ground.
Rather than stitching together multiple tools, Whitespace Municipal replaces fragmentation with a reliable operational backbone that keeps essential services running with ease and confidence.
How it works
One system, one source of truth
Whitespace Municipal brings together routes, rounds, crews, assets, service requests and exceptions into one operational system that teams can rely on daily. Everyone works from the same information, reducing duplication, confusion and administrative overhead.
Designed for daily service delivery
Scheduled collections and ad-hoc work are planned, allocated and managed within the same system. Crews receive their work directly on in-cab devices, while managers and customer teams have real-time visibility of progress and issues as they arise.
Operational visibility, not just data
As work is completed, updates flow back into the system – giving back-office teams clear insight into missed bins, assisted collections, complaints and service exceptions. This allows issues to be identified early and resolved quickly.
Reporting that supports better decisions
Built-in reporting provides a clear picture of service performance, helping councils understand patterns, pressure points and opportunities for improvement – without manual reporting or spreadsheets.
Whitespace Municipal supports councils to deliver reliable, consistent waste and recycling services by simplifying operations, reducing admin and strengthening day-to-day control.
