Overview
Whitespace’s solutions are used to service over 100,000 sites across the UK, providing us with valuable insight and the opportunity to create a solution completely tailored for garden waste management services.
Residents can sign up to their council’s garden waste services using the Whitespace portal that will be hosted on the council’s website. Once signed up to the garden software, residents can manage their services including subscriptions, renewals, checking collection dates and requesting additional services such as missed collections and bulky collections.
The portal provides substantial benefits by streamlining and automating the garden waste process. It reduces the number of enquires the call centres have to deal with, freeing them to focus on more pressing issues and optimising the use of council resources.
- Ad hoc services – Residents can book and pay for services online.
- Synchronisation – Your teams can receive jobs automatically to their devices.
- Workflow – Build workflows to increase efficiency and eliminate admin tasks.
- Feedback – Residents can send feedback directly to the council, helping improve engagement rates.
- Data – Information collected from the system can be fed directly into the council’s CRM system.
- Branding – The portal can be customised to reflect the council’s branding.
Please get in touch to find out more.
