Helping councils digitally transform and engage with their residents
Overview
Over 50% of the public now access the majority of their information and communicate via a mobile device. With this number only expected to grow, the Whitespace Resident Mobile App is a perfect solution for Councils looking to engage with their residents in a way that truly reflects user preference.
The Whitespace Resident Mobile App gives residents access to local news, information about their waste collection services and allows them to report issues like missed bins collections, graffiti and fly tipping. By allowing the public to capture this information the Whitespace Resident Mobile App encourages individuals to become ‘Community Champions’ that work alongside a council to improve their local area.
Utilising the system’s web portal the Council can then analyse all incoming data to identify areas within their community that require further support, and send regular updates to the residents, resulting in less queries, potentially reducing costs and improving resident satisfaction.
If you’d like to find out more about the Whitespace Resident Mobile App, please get in touch by calling us on +44 (0)1483 231 650 or emailing us at info@whitespacews.com.
Features
Waste collection schedule
Residents can check when the next waste collections are due and what waste can go into each of their bins
Notifications
Automatic notifications can remind residents to put the right bins out at the right time, helping reduce the number of missed collections
Report It
Residents can report on issues such as potholes, graffiti and fly-tipping
Collect data
Information collected from the app can be fed directly into the Council’s CRM system to maximise efficiency and improve customer satisfaction
Access local news on the go
Residents can access Council news and Twitter feeds at the touch of a button
Council's branding
The app can be set up with your branding and made available to residents from the App Store and Google Play
Read what our clients have to say
“Using Whitespace Analytics, we have identified problem areas for contamination on the recycling service. With the help of this data, we have introduced a recycle scheme called “Picture BINgo” which gives member of the public the chance to win gift vouchers by taking part.”
Serco – Sandwell
Book a demo
See Whitespace Work Software for yourself with a personalised demonstration
Book a demo with one of our waste management experts to see how Whitespace Work Software can transform your waste management operations.
